Telecommunications and Public Utilities



Improve the customer Experience, reduce churn, and achieve important savings based on Servicebot’s AI based Intelligent Digital Agents that can:


  • Advise new or existing customers on the best plans for them. Accompany customers through the process of applying for new plans/services, fill out the necessary forms and direct the application for approval.

  • Provide technical assistance services to support customers with the daily use of their plan/service. Eliminate customer call abandonment by immediately responding to each incoming service call 24 hours a day, 7 days a week Reduce the cost of your call center by at least 30%, since they can autonomously handle 70% or more of your calls.

  • Collect receivables faster and more effectively by interacting with 100% of your customers through a customized strategic combination of omnichannel communications that are automatically activated based on the date of the bill.

  • Launch massive omnichannel (by phone, WhatsApp) marketing campaigns and induced demand campaigns with super-targeted leads, at a fraction of the time and cost that a human call center would require to do so.

  • Launch massive omnichannel (by phone, WhatsApp) marketing campaigns and induced demand campaigns with super-targeted leads, at a fraction of the time and cost that a human call center would require to do so.

>